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7/03/2010
5 out 5
By garryjm04
Dealt with Kevin
THIS IS THE BEST MAZDA DEALER IN CALIFORNIA!
The dealership is a friendly atmosphere and everyone there is willing to
help. Kevin, my associate, got me into my new Mazda 3 easily. He is the
most professional dealer I have ever worked with. I recommended him to
everyone! In fact, I plan on bringing my wife down so she can purchase
her new Mazda from him. Lori in finance is great to work with and
worked out the best terms for me. She even got me under what I was
expecting to pay. Overall, there is no reason to go anywhere else for
your Mazda. Tustin has it all!
6/21/2010
5 out 5
By adgomez
Dealt with Chuck Lytle
My experience as a first time new car buyer at
Huntington Beach Mazda could not have been more comfortable. Chuck
really took time to ensure that I looked at every car I was interested
in and curious about, allowing me to test drive vehicles and ask
questions about various models and makes, even demonstrating a knowledge
of the used Hondas and Toyotas available on site. I was not rushed in
any part of the process, and he even encouraged me to take the necessary
time to think over this decision. He was informed, efficient, and
friendly, and this service from a car salesman completely exceeded my
expectations. By the time I drove away in my new car, I felt as though I
was part of the family as the staff and Chuck gathered to see me off
with waves. An amazing experience!
5/30/2010
5 out 5
By Cycledad20
Dealt with John, Lori & Robert
Let me just say, I wish every car dealership
could be this great! We started looking at MAZDA3's almost 4 weeks ago,
and from the time we stepped on the lot, Robert's customer service
skills, product knowledge, and no-pressure support made a simple
test-drive just the start of the easiest car purchase experience ever!
Our delivery on the Friday before Memorial day weekend was fantastic.
Everyone at the dealership, including the owner, John Patterson, showed
genuine gratitude for our business, and an enthusiastic and positive
experience for ourselves, and for our daughter. Robert was very
thorough and knowledgeable about our daughter's new MAZDA3 and spent
quality-time in helping her get familiar with her new car. Lori in
finance was fantastic, friendly and fast! Without question, my best
car-buying experience by far, in more than 30 years!! It is clear that
this is a dealership where not only the customers are treated with
respect and enthusiasm, but all of the employees as well. It is easy to
see that everyone at Tustin Mazda truly loves working there! And they
even took the time to put a big red ribbon on our daughter's new
MAZDA3!! Just another example of how Tustin Mazda earned our new-car
business, and why we'll gladly go back for service in the future! Our
daughter will never forget her first new-car experience, and we will
gladly refer anyone to Tustin Mazda for their next new car!! Like I
said at the start, I wish EVERY car dealership could be this great!!
5/28/2010
5 out of 5
By Minap2
Dealt With Brandon, Jim & Roland
This has been the easiest and friendliest car
lease transaction I've ever made. Both Brandon and James were very
friendly, courteous, trustworthy, knowledgeable and addressed my
questions and concerns adequately which made my decision to close the
deal a lot easier. I have already recommended the car and this
dealership to my friend, who is contemplating replacing his 5-year old
Toyota Camry. At finance, Roland Ocampo explained in clear details all
the papers I was signing and we were done very quickly. This was really a
positive experience for me. Thank you Brandon, James, Roland and Tustin
Mazda.